Booking, Terms and Conditions

For immediate table bookings call the Brasserie on 01684 562676 and let us know your requirements, contact name and telephone number.

For longer term, large party or special event bookings see our e-booking request form and then either complete and send the form if more than ten days ahead or, if less, then call us on 01684 562676.

For parties of 7 or over we require a non-refundable deposit of £10 per person and charge a 10% premium to cover our additional costs. We are unable to guarantee a reservation until the deposit is paid in full. Payment can be made by debit/credit card over the phone (01684 562676) or in person at Pepper & Oz.

For large parties where exclusive use of a room or the whole restaurant is required please call us on 01684 562676 or email us (team@pepperandoz.co.uk) to discuss details and prices or indicate this on the e-booking request form and we will contact you as soon as possible.

We will then issue a Booking Confirmation (email/letter/form) with all the relevant details for your comfort and assurance.

Cancellations

We would appreciate as much notice as possible if, having booked a table with us, you need to cancel in order that we can let other diners use the table.

Regrettably we occasionally suffer from guests who, having booked a table, fail to turn up or fail to notify us that they are not coming. We therefore reserve the right to charge our loss of profit for this 'no-show' - our current charge is £20 per person and applies whether or not you have made a deposit for the table.

Single Payment per Table

Our prices are based on a single payment per table reservation. Where we are given prior notice we are happy to split bills between two or three people in a party on a 'Go-Dutch'/equitable basis.

However, occasionally we are asked to split bills in great detail in large parties at the end of the evening or lunch.

This takes up valuable staff time and detracts from our service to other customers; we therefore reserve the right to add a 10% premium to all other charges for this service.